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Zakat Questions Hotline

💬 25 Jun 2026: A mother of five young children is struggling with bills after her husband was detained. Application from South Western Suburbs, NSW

💬 8 Jul 2026: A family facing eviction needs urgent help with bond and rent in advance for new accommodation. Application from Melbourne Region, VIC

💬 12 Jul 2026: A sister escaping domestic violence after 35 years needs help with electricity debt. Application from Sydney Region, NSW

💬 10 Jul 2026: A single mother of three children cannot afford urgent hot water system replacement. Application from Tasmania

💬 8 Jul 2026: A mother in Kununurra faces a Centrelink debt after her husband left and needs help with bills. Application from Perth Region, WA

❤️ 11 Jul 2026: $3,000 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

💬 12 Jul 2026: A family of four with one income from Uber driving needs help with tax debt and utility bills. Application from Perth Region, WA

💬 8 Jul 2026: A brother unemployed since arriving in Australia is struggling with accommodation and basic expenses. Application from Sydney Region, NSW

💬 9 Jul 2026: A student on a visa cannot afford her children's tuition or rent due to limited work hours. Application from Perth Region, WA

💬 24 Jun 2026: A widow living alone fell behind on rent and car payments after asthma reduced her income. Application from South Western Suburbs, NSW

💬 9 Jul 2026: A brother who is homeless and job-seeking needs bond and rent to secure accommodation. Application from Melbourne Region, VIC

💬 9 Jul 2026: A brother living alone needs help with relocation costs to escape a stressful housing situation. Application from Melbourne Region, VIC

❤️ 11 Jul 2026: $900 of Zakat distributed to a family facing eviction due to rent arrears in Western Suburbs, NSW

❤️ 11 Jul 2026: $2,700 of Zakat distributed to a family facing eviction due to rent arrears in Western Suburbs, NSW

💬 10 Jul 2026: A single mother of three was not renewed by temporary housing and urgently needs accommodation. Application from Sydney Region, NSW

💬 8 Jul 2026: A brother actively seeking work has no food at home and needs groceries urgently. Application from Northern Suburbs, VIC

💬 10 Jul 2026: A brother recently arrived in Melbourne is homeless with no income and needs food and shelter. Application from Inner City Suburbs, VIC

❤️ 6 Jul 2026: $3,827 of Zakat distributed to a sister facing health challenges and eviction in South Western Suburbs, NSW

❤️ 6 Jul 2026: $658 of Zakat distributed to a Gaza-displaced family rebuilding in Australia in South Western Suburbs, NSW

❤️ 11 Jul 2026: $1,015 of Zakat distributed to a Gaza-displaced family rebuilding in Australia in Sydney Region, NSW

💬 9 Jul 2026: A single mother of four who is a recent refugee with limited English needs help with rent, food, and utilities. Application from Sydney Region, NSW

❤️ 11 Jul 2026: $1,500 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

❤️ 6 Jul 2026: $300 of Zakat distributed to a family facing eviction due to rent arrears in South Western Suburbs, NSW

❤️ 11 Jul 2026: $1,000 of Zakat distributed to a refugee family with young children in Sydney Region, NSW

💬 12 Jul 2026: A brother struggling with addiction urgently needs temporary accommodation to stabilise. Application from Melbourne Region, VIC

💬 10 Jul 2026: A single mother of three was not renewed by temporary housing and urgently needs accommodation. Application from Sydney Region, NSW

💬 10 Jul 2026: A brother facing eviction after losing his income needs urgent help with rent arrears. Application from Perth Region, WA

💬 15 Jun 2026: A single mother of four on a bridging visa needs a heater and food to support her children. Application from Sydney Region, NSW

💬 8 Jul 2026: A brother recently divorced and homeless is seeking emergency accommodation and living expenses. Application from Sydney Region, NSW

❤️ 6 Jul 2026: $1,000 of Zakat distributed to a single mother fleeing domestic violence in Sydney Region, NSW

💬 22 Jun 2026: A mother of four fell behind on rent after her husband stopped contributing and needs help repaying family debts. Application from Western Suburbs, NSW

Torn

April 7, 2021

Yusuf was torn. His wife on one side and his elderly parents on the other.

Yusuf's parents had arrived in Australia 2 months ago and applied for asylum. Initially his wife was supportive and welcomed them into their house and was willing to look after them until they received their permanent visa. Gradually however, his wife started getting less tolerant and first asked that his parents not use their second bedroom and instead sleep on mattresses in the lounge. She then started to insist that they don't eat with them at the same table, and her most recent outburst was to ask them to manage their own food and pay rent.

Yusuf's wife knew his parents were elderly, spoke no English and had no source of income. Yet, she was now threatening them with homelessness. Recently when Yusuf's father broke down in front of him, and told him they will leave as they didn't want to cause issues between him and his wife.

Yusuf just didn't know what to do.

He started calling up homelessness agencies to get advice on how he could ensure his parents had a place to stay and one of these agencies referred him to NZF. When our case officer received the case, she spoke to Yusuf and his wife to see if she could reach an amicable solution. We were able to come to an agreement where if NZF provided some ongoing financial support to cover rent & material aid for Yusuf's parents, his wife was supportive of them moving to a bigger house and his parents could stay in a separate bedroom and contribute rent to cover costs & food. While there are multiple issues here to address, our priority is to assist the person who is in need and Zakat eligible, who are the parents first.

We pray that this might be a solution that works for Yusuf, his parents and his wife, until his parents receive their permanent visa and are eligible for benefits. While it is extremely unfortunate that Yusuf was in a situation to choose between possibly losing his wife or homelessness for his parents, unfortunately our community does not want to acknowledge that we have a growing elderly population that have no where to turn to for support. There is much work to be done in this space so we are able to provide more holistic support to such cases.

Through paying your Zakat locally, we were able to save Yusuf's elderly parents from homelessness. Continue paying your Zakat locally so we can provide those in need with the love & care they deserve.

Names and places may have been changed to protect the identity of clients where appropriate.

Essential Support (Cost of Living)

Providing access to basic needs for Muslims in need.

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