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Zakat Questions Hotline

💬 20 May 2026: A single mother and revert fleeing domestic violence needs help with debt to survive. Application from Sydney Region, NSW

❤️ 19 May 2026: $1,000 of Zakat distributed to a refugee family with young children in Melbourne Region, VIC

💬 20 May 2026: A single mother of five is struggling to afford food for her children's meals. Application from South Western Suburbs, NSW

❤️ 19 May 2026: $1,000 of Zakat distributed to a refugee family with young children in Sydney Region, NSW

💬 20 May 2026: A mother of three who fled domestic violence after arriving in Australia needs furniture and groceries. Application from Northern Suburbs, VIC

💬 18 May 2026: A mother struggling to afford furniture, overdue bills, and winter clothing for her children needs help. Application from South East Queensland, QLD

❤️ 20 May 2026: $500 of Zakat distributed to a single mother in financial hardship in Northern Suburbs, VIC

❤️ 20 May 2026: $700 of Zakat distributed to a family in financial hardship in Illawarra Region, NSW

❤️ 14 May 2026: $700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

❤️ 20 May 2026: $1,000 of Zakat distributed to a student family facing financial hardship in Melbourne Region, VIC

❤️ 20 May 2026: $1,000 of Zakat distributed to a single mother fleeing domestic violence in Sydney Region, NSW

💬 21 May 2026: A brother experiencing homelessness urgently needs accommodation and financial assistance. Application from Melbourne Region, VIC

💬 21 May 2026: A single mother of six fleeing domestic violence needs food and essentials urgently. Application from Sydney Region, NSW

❤️ 14 May 2026: $500 of Zakat distributed to a single father caring for a child with special needs in Western Suburbs, VIC

💬 19 May 2026: A brother owing two months rent after losing work urgently needs help to avoid eviction. Application from South Eastern Suburbs, VIC

❤️ 14 May 2026: $700 of Zakat distributed to a brother facing health challenges and unemployment in Sydney Region, NSW

❤️ 14 May 2026: $2,680 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

💬 21 May 2026: A mother with children has fallen behind on rent and urgently needs help with arrears. Application from Melbourne Region, VIC

💬 19 May 2026: A single mother of two facing eviction from a motel needs rent due to visa restrictions. Application from Sydney Region, NSW

❤️ 14 May 2026: $1,200 of Zakat distributed to a single mother caring for a child with special needs in Sydney Region, NSW

💬 20 May 2026: A mother of five overseas with no income from her unemployed husband needs food and essentials. Application from South East Queensland, QLD

💬 17 May 2026: A single mother of two young boys needs bond, rent, and furniture after divorce left her financially strained. Application from Melbourne Region, VIC

❤️ 19 May 2026: $500 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

💬 21 May 2026: A wife caring for her husband with dementia is overwhelmed by overdue bills and rates. Application from Melbourne Region, VIC

💬 21 May 2026: A brother unable to find permanent work urgently needs help with overdue rent. Application from South East Queensland, QLD

❤️ 20 May 2026: $1,400 of Zakat distributed to a family affected by chronic illness in Sydney Region, NSW

💬 18 May 2026: A family new to Australia needs a refrigerator, furniture, and help with utility bills. Application from South East Queensland, QLD

❤️ 14 May 2026: $1,200 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

💬 21 May 2026: A widow with three daughters on a humanitarian visa cannot access Centrelink and needs rent assistance. Application from Inner Western Suburbs, VIC

💬 18 May 2026: A brother struggling with living costs urgently needs help with food and expenses. Application from Sydney Region, NSW

❤️ 14 May 2026: $1,000 of Zakat distributed to a single mother fleeing domestic violence in Adelaide Region, SA

💬 21 May 2026: A brother on casual work with his wife seeking employment is struggling to cover rent and utilities. Application from South East Queensland, QLD

💬 20 May 2026: A father of three lost his job and needs help with rent while managing debt repayments. Application from Perth Region, WA

💬 19 May 2026: A brother is seeking food, clothing, and meat assistance for Eid. Application from Melbourne Region, VIC

💬 21 May 2026: A single mother of two was abandoned overseas and faces homelessness after losing public housing. Application from Adelaide / Inner Western Suburbs, SA

💬 21 May 2026: A mother of three fleeing domestic violence needs help with rent while unemployed. Application from Sydney Region, NSW

❤️ 19 May 2026: $7,000 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

❤️ 14 May 2026: $700 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

❤️ 20 May 2026: $600 of Zakat distributed to a single mother in financial hardship in South Eastern Suburbs, VIC

💬 21 May 2026: A family on a temporary visa with no work rights needs medical care, food, and winter essentials. Application from Australian Capital Territory

❤️ 20 May 2026: $7,800 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

💬 21 May 2026: A single mother of four was made homeless after an argument and urgently needs shelter and food. Application from Sydney Region, NSW

❤️ 20 May 2026: $1,200 of Zakat distributed to a family affected by chronic illness in Melbourne Region, VIC

💬 18 May 2026: A mother of three young children needs help with rent and essentials while her husband searches for work. Application from Perth Region, WA

❤️ 14 May 2026: $500 of Zakat distributed to a single mother fleeing domestic violence in Melbourne Region, VIC

❤️ 20 May 2026: $1,200 of Zakat distributed to a family facing homelessness in South Western Suburbs, NSW

💬 21 May 2026: A sister fleeing domestic violence with her mother urgently needs help with relocation costs. Application from Northern Suburbs, VIC

💬 20 May 2026: A separated mother unable to work is struggling to pay rent and cover her children's expenses. Application from Sydney Region, NSW

💬 19 May 2026: A single mother of a young daughter urgently needs help with food expenses. Application from South Western Suburbs, NSW

❤️ 14 May 2026: $700 of Zakat distributed to a family facing eviction due to rent arrears in Northern Suburbs, VIC

❤️ 14 May 2026: $2,928 of Zakat distributed to a family with a member with disability in South East Queensland, QLD

❤️ 13 May 2026: $1,000 of Zakat distributed to a family facing homelessness in South Western Suburbs, NSW

💬 20 May 2026: A mother of four fleeing domestic violence needs furniture, clothing, and essentials after leaving with nothing. Application from Tasmania

❤️ 14 May 2026: $2,400 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

❤️ 14 May 2026: $700 of Zakat distributed to a family facing homelessness in Melbourne Region, VIC

💬 19 May 2026: A brother facing homelessness urgently needs food, clothing, and rental support. Application from Sydney Region, NSW

❤️ 19 May 2026: $500 of Zakat distributed to a single mother fleeing domestic violence in South Western Suburbs, NSW

💬 18 May 2026: A mother and daughter fled forced marriage and abuse overseas and need housing and essentials. Application from Australia

💬 18 May 2026: A young sister from Afghanistan studying VCE needs a laptop to complete her coursework. Application from Melbourne Region, VIC

💬 19 May 2026: A brother unable to work due to a broken leg cannot afford rent and bills. Application from Sydney Region, NSW

💬 17 May 2026: A sister with severe mental health challenges urgently needs food and daily essentials. Application from South East Queensland, QLD

❤️ 20 May 2026: $650 of Zakat distributed to a refugee family with young children in Sydney Region, NSW

❤️ 19 May 2026: $1,600 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

💬 20 May 2026: A brother caring full time for his father needs food assistance until pay day. Application from Melbourne Region, VIC

💬 19 May 2026: A father of six on Centrelink studying English needs help covering school fees. Application from Perth Region, WA

💬 20 May 2026: A mother unable to work while caring for her toddler needs help with Eid groceries and clothing. Application from Inner City Suburbs, NSW

💬 21 May 2026: A separated mother of two was forced to leave her home and is struggling with rent and essentials. Application from Melbourne Region, VIC

❤️ 14 May 2026: $300 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

💬 19 May 2026: A family applying for NDIS support needs assistance with living expenses while waiting for approval. Application from South East Queensland, QLD

💬 20 May 2026: A father recovering from a stroke brought his family to safety but cannot afford rent after depleting savings. Application from Melbourne Region, VIC

❤️ 20 May 2026: $1,200 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

💬 20 May 2026: A single mother cannot afford Eid clothing, shoes, or gifts for her daughter. Application from Northern Suburbs, VIC

❤️ 14 May 2026: $400 of Zakat distributed to a Gaza-displaced family rebuilding in Australia in Western Suburbs, VIC

❤️ 20 May 2026: $500 of Zakat distributed to a refugee family with young children in Sydney Region, NSW

❤️ 20 May 2026: $1,600 of Zakat distributed to a family affected by chronic illness in Melbourne Region, VIC

💬 18 May 2026: A single mother approved for safer housing cannot afford removalist costs to relocate with her son. Application from Sydney Region, NSW

💬 19 May 2026: An elderly couple and their daughter with disability are newly resettled and need support. Application from Sydney Region, NSW

💬 21 May 2026: A father on a bridging visa with no work rights is struggling to support his partner and baby. Application from Melbourne Region, VIC

Torn

April 7, 2021

Yusuf was torn. His wife on one side and his elderly parents on the other.

Yusuf's parents had arrived in Australia 2 months ago and applied for asylum. Initially his wife was supportive and welcomed them into their house and was willing to look after them until they received their permanent visa. Gradually however, his wife started getting less tolerant and first asked that his parents not use their second bedroom and instead sleep on mattresses in the lounge. She then started to insist that they don't eat with them at the same table, and her most recent outburst was to ask them to manage their own food and pay rent.

Yusuf's wife knew his parents were elderly, spoke no English and had no source of income. Yet, she was now threatening them with homelessness. Recently when Yusuf's father broke down in front of him, and told him they will leave as they didn't want to cause issues between him and his wife.

Yusuf just didn't know what to do.

He started calling up homelessness agencies to get advice on how he could ensure his parents had a place to stay and one of these agencies referred him to NZF. When our case officer received the case, she spoke to Yusuf and his wife to see if she could reach an amicable solution. We were able to come to an agreement where if NZF provided some ongoing financial support to cover rent & material aid for Yusuf's parents, his wife was supportive of them moving to a bigger house and his parents could stay in a separate bedroom and contribute rent to cover costs & food. While there are multiple issues here to address, our priority is to assist the person who is in need and Zakat eligible, who are the parents first.

We pray that this might be a solution that works for Yusuf, his parents and his wife, until his parents receive their permanent visa and are eligible for benefits. While it is extremely unfortunate that Yusuf was in a situation to choose between possibly losing his wife or homelessness for his parents, unfortunately our community does not want to acknowledge that we have a growing elderly population that have no where to turn to for support. There is much work to be done in this space so we are able to provide more holistic support to such cases.

Through paying your Zakat locally, we were able to save Yusuf's elderly parents from homelessness. Continue paying your Zakat locally so we can provide those in need with the love & care they deserve.

Names and places may have been changed to protect the identity of clients where appropriate.

Essential Support (Cost of Living)

Providing access to basic needs for Muslims in need.

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