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Zakat Questions Hotline

💬 23 Oct 2026: A brother on Centrelink struggling with rent and utility bills has cut groceries to twice a month. Application from South East Queensland, QLD

💬 13 Oct 2026: A mother on a bridging visa with no work rights needs help with overdue school fees. Application from Sydney Region, NSW

💬 22 Oct 2026: A mother of six who recently moved to Sydney needs help repaying urgent housing costs. Application from Sydney Region, NSW

💬 26 Oct 2026: A brother on a low income is struggling to afford medications and essential living expenses. Application from Sydney Region, NSW

💬 30 Sep 2026: A father on DSP with severe health conditions is homeless and needs shelter, food, and medication. Application from Melbourne Region, VIC

💬 26 Oct 2026: A single mother fleeing domestic violence has been on unpaid leave and needs urgent help with essentials. Application from South Western Suburbs, NSW

💬 22 Oct 2026: A brother is struggling to clear non-halal loan debt and needs financial help. Application from Perth Region, WA

❤️ 23 Oct 2026: $2,173 of Zakat distributed to a single mother in financial hardship in Melbourne Region, VIC

💬 15 Oct 2026: A single mother of two studying on Centrelink cannot afford her divorce fee. Application from Sydney Region, NSW

❤️ 21 Oct 2026: $1,200 of Zakat distributed to a family affected by chronic illness in Melbourne Region, VIC

💬 26 Oct 2026: A single mother of three in a shelter needs groceries and petrol while seeking stable housing. Application from Sydney Region, NSW

💬 20 Oct 2026: A mother of three relocated for work after job loss and needs help with rental arrears. Application from Melbourne Region, VIC

💬 24 Oct 2026: A single mother fleeing domestic violence needs urgent help with bond and removalist costs. Application from Sydney Region, NSW

❤️ 23 Oct 2026: $500 of Zakat distributed to a brother facing homelessness in Adelaide Region, SA

💬 22 Oct 2026: A single mother with a one year old child cannot afford food or bills. Application from Perth Region, WA

💬 23 Oct 2026: A father of four young children facing threats from predatory lenders needs urgent help. Application from Northern Suburbs, VIC

💬 26 Oct 2026: A mother of five with a newborn needs food and nappies while her injured husband cannot work. Application from Northern Suburbs, VIC

💬 25 Oct 2026: A brother who recently converted to Islam is homeless and urgently needs accommodation and work. Application from Australia

❤️ 23 Oct 2026: $1,500 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

💬 22 Oct 2026: A brother with no work rights cannot afford living costs while recovering from trauma under psychological care. Application from Melbourne Region, VIC

💬 26 Oct 2026: A family of new arrivals with a disabled member who passed away have no savings for burial costs. Application from Australia

❤️ 23 Oct 2026: $5,855 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

❤️ 23 Oct 2026: $500 of Zakat distributed to a family facing homelessness in Australia

💬 22 Oct 2026: A refugee mother of five with no English is unable to pay a large electricity bill. Application from Perth Region, WA

💬 25 Oct 2026: A brother who lost his job due to long-term illness needs help with essentials. Application from Perth Region, WA

💬 26 Oct 2026: A mother expecting a baby in three weeks needs support for baby essentials and daily expenses. Application from Western Suburbs, NSW

❤️ 21 Oct 2026: $500 of Zakat distributed to a family facing homelessness in Sydney Region, NSW

💬 26 Oct 2026: A student living on minimal income urgently needs dental treatment for impacted wisdom teeth and jaw dysfunction. Application from Melbourne Region, VIC

💬 26 Oct 2026: A brother caring full-time for his ill sister and her three children needs grocery support. Application from Australia

❤️ 23 Oct 2026: $5,995 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

💬 29 Sep 2026: A father with limited work hours due to visa conditions needs rent and food while caring for his unwell wife. Application from Sydney Region, NSW

❤️ 22 Oct 2026: $100 of Zakat distributed to a brother facing health challenges and unemployment in Melbourne Region, VIC

❤️ 21 Oct 2026: $1,000 of Zakat distributed to a family in financial hardship in South East Queensland, QLD

❤️ 21 Oct 2026: $1,500 of Zakat distributed to a family in financial hardship in Adelaide Region, SA

💬 26 Oct 2026: A sister divorced and evicted by her husband urgently needs housing. Application from South East Queensland, QLD

💬 26 Oct 2026: A student in Perth cannot afford tuition fees as his family is unable to help. Application from Perth Region, WA

💬 20 Oct 2026: A father with three children made homeless after eviction needs help with rent and living costs. Application from Sydney Region, NSW

💬 26 Oct 2026: A brother experiencing homelessness after family breakdown urgently needs accommodation. Application from Melbourne Region, VIC

💬 22 Oct 2026: A brother on JobSeeker facing court over unpaid tax debt needs help renewing his passport. Application from Sydney Region, NSW

💬 22 Oct 2026: A single mother working part-time is struggling with rent and bills as her daughter returns home unexpectedly. Application from Melbourne Region, VIC

💬 20 Oct 2026: A brother on a bridging visa became homeless after losing his job and urgently needs shelter. Application from Australia

💬 22 Oct 2026: A mother of four is struggling to pay her car registration and fuel to transport her children to school. Application from Sydney Region, NSW

💬 26 Oct 2026: A student working but unable to keep up with rent and bills needs assistance with living costs. Application from South Eastern Suburbs, VIC

💬 22 Oct 2026: A young brother kicked out by his family needs fuel to return to work after recovering from injuries. Application from Adelaide Region, SA

❤️ 21 Oct 2026: $800 of Zakat distributed to a widowed father with young children in Sydney Region, NSW

❤️ 21 Oct 2026: $2,000 of Zakat distributed to a single mother caring for a child with special needs in Sydney Region, NSW

💬 26 Oct 2026: A brother with schizophrenia on a bridging visa needs a bicycle to work and support himself. Application from South East Queensland, QLD

❤️ 20 Oct 2026: $2,000 of Zakat distributed to a family affected by chronic illness in Sydney Region, NSW

💬 23 Oct 2026: A student living alone is struggling with fines and bills and needs help with food. Application from Melbourne Region, VIC

💬 23 Oct 2026: A family is struggling to cover rent, electricity, school costs, and food due to financial hardship. Application from Melbourne Region, VIC

❤️ 23 Oct 2026: $750 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

❤️ 21 Oct 2026: $1,200 of Zakat distributed to a student facing financial hardship in Perth Region, WA

💬 26 Oct 2026: A young brother who reverted to Islam was kicked out of home and urgently needs accommodation. Application from Australia

💬 26 Oct 2026: A brother who was homeless and living in his car needs furniture and essentials for his new public housing. Application from Melbourne Region, VIC

💬 26 Oct 2026: A brother on Centrelink cannot afford food and bills and needs assistance to get through each week. Application from Melbourne Region, VIC

❤️ 21 Oct 2026: $700 of Zakat distributed to a single mother fleeing domestic violence in Melbourne Region, VIC

💬 25 Oct 2026: A brother with disability is struggling to afford food and bills. Application from Sydney Region, NSW

💬 22 Oct 2026: A married brother lost casual income when his workplace closed for repairs and needs help with rent and bills. Application from Sydney Region, NSW

❤️ 23 Oct 2026: $600 of Zakat distributed to a family facing homelessness in Melbourne Region, VIC

❤️ 21 Oct 2026: $2,200 of Zakat distributed to a family affected by chronic illness in Sydney Region, NSW

💬 23 Oct 2026: A brother unable to work due to mental health issues needs medical and living expenses. Application from South Eastern Suburbs, VIC

💬 24 Oct 2026: A brother experiencing homelessness needs help with vehicle registration and essentials. Application from Perth Region, WA

Torn

April 7, 2021

Yusuf was torn. His wife on one side and his elderly parents on the other.

Yusuf's parents had arrived in Australia 2 months ago and applied for asylum. Initially his wife was supportive and welcomed them into their house and was willing to look after them until they received their permanent visa. Gradually however, his wife started getting less tolerant and first asked that his parents not use their second bedroom and instead sleep on mattresses in the lounge. She then started to insist that they don't eat with them at the same table, and her most recent outburst was to ask them to manage their own food and pay rent.

Yusuf's wife knew his parents were elderly, spoke no English and had no source of income. Yet, she was now threatening them with homelessness. Recently when Yusuf's father broke down in front of him, and told him they will leave as they didn't want to cause issues between him and his wife.

Yusuf just didn't know what to do.

He started calling up homelessness agencies to get advice on how he could ensure his parents had a place to stay and one of these agencies referred him to NZF. When our case officer received the case, she spoke to Yusuf and his wife to see if she could reach an amicable solution. We were able to come to an agreement where if NZF provided some ongoing financial support to cover rent & material aid for Yusuf's parents, his wife was supportive of them moving to a bigger house and his parents could stay in a separate bedroom and contribute rent to cover costs & food. While there are multiple issues here to address, our priority is to assist the person who is in need and Zakat eligible, who are the parents first.

We pray that this might be a solution that works for Yusuf, his parents and his wife, until his parents receive their permanent visa and are eligible for benefits. While it is extremely unfortunate that Yusuf was in a situation to choose between possibly losing his wife or homelessness for his parents, unfortunately our community does not want to acknowledge that we have a growing elderly population that have no where to turn to for support. There is much work to be done in this space so we are able to provide more holistic support to such cases.

Through paying your Zakat locally, we were able to save Yusuf's elderly parents from homelessness. Continue paying your Zakat locally so we can provide those in need with the love & care they deserve.

This story is based on a real person. Names and identifying details have been changed to protect privacy, and some images are AI-generated or stock.

Essential Support (Cost of Living)

Providing access to basic needs for Muslims in need.

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