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Zakat Questions Hotline

💬 14 Sep 2026: A brother on Centrelink faces rent arrears and car repairs after his mother went overseas. Application from Melbourne Region, VIC

💬 16 Sep 2026: A single mother of five facing homelessness needs bond assistance to secure housing. Application from Sydney Region, NSW

💬 14 Sep 2026: A mother without work rights due to visa changes has exhausted savings and needs rent and groceries. Application from Adelaide Region, SA

❤️ 11 Sep 2026: $1,000 of Zakat distributed to a family affected by chronic illness in Melbourne Region, VIC

💬 14 Sep 2026: A brother injured at work and unable to produce hormones needs help with medical costs and essentials. Application from Sydney Region, NSW

💬 14 Sep 2026: A father on a temporary visa is eight weeks behind on rent after paying his daughter's tuition fees. Application from Tasmania

❤️ 11 Sep 2026: $1,200 of Zakat distributed to a family facing eviction due to rent arrears in South Western Suburbs, NSW

❤️ 11 Sep 2026: $720 of Zakat distributed to a brother facing health challenges and unemployment in Sydney Region, NSW

💬 15 Sep 2026: A single brother with no work rights and no funds urgently needs a flight home before his visa expires. Application from Melbourne Region, VIC

❤️ 11 Sep 2026: $1,000 of Zakat distributed to a family in financial hardship in Adelaide Region, SA

❤️ 11 Sep 2026: $1,200 of Zakat distributed to a family facing eviction due to rent arrears in Melbourne Region, VIC

💬 15 Sep 2026: A single mother of three in casual work has fallen behind on rent and utilities while between shifts. Application from Melbourne Region, VIC

❤️ 18 Sep 2026: $300 of Zakat distributed to a widowed mother with young children in Sydney Region, NSW

💬 17 Sep 2026: A sister fleeing domestic violence is sleeping rough and urgently needs safe housing. Application from Inner City Suburbs, NSW

💬 14 Sep 2026: A brother supporting his wife, mother and sister on delivery work is behind on rent and has no food. Application from Adelaide Region, SA

💬 27 Aug 2026: A sister fleeing domestic violence faces eviction due to rent arrears and needs housing. Application from Melbourne Region, VIC

❤️ 11 Sep 2026: $500 of Zakat distributed to a single mother fleeing domestic violence in Northern Suburbs, VIC

💬 14 Sep 2026: A single mother of two on Centrelink needs help with rent and bills to manage school costs. Application from Melbourne Region, VIC

❤️ 18 Sep 2026: $1,000 of Zakat distributed to a widowed mother with young children in Sydney Region, NSW

💬 15 Sep 2026: A student on a visa lost his sponsor and is struggling with living expenses while studying. Application from Sydney Region, NSW

💬 14 Sep 2026: A widow and son on partner visas left homeless after sponsor passed away need bond and rent assistance. Application from Melbourne Region, VIC

❤️ 11 Sep 2026: $2,320 of Zakat distributed to a family facing eviction due to rent arrears in Southern Suburbs, QLD

❤️ 11 Sep 2026: $2,824 of Zakat distributed to a refugee family with young children in Melbourne Region, VIC

❤️ 11 Sep 2026: $1,200 of Zakat distributed to a single mother fleeing domestic violence in Northern Suburbs, VIC

💬 14 Sep 2026: A mother of two separated from her husband while overseas urgently needs rent and bond upon return. Application from Melbourne Region, VIC

💬 17 Sep 2026: A revert brother needs urgent help with visa costs to bring his wife to safety in Australia. Application from Perth Region, WA

❤️ 15 Sep 2026: $700 of Zakat distributed to a student family facing financial hardship in South East Queensland, QLD

💬 18 Sep 2026: A single mother of six with no support is struggling to cover rent and living expenses. Application from Perth Region, WA

❤️ 15 Sep 2026: $1,320 of Zakat distributed to a student facing financial hardship and health challenges in South East Queensland, QLD

💬 18 Sep 2026: A family is struggling to cover household bills, clothing, and essentials for their children. Application from Sydney Region, NSW

💬 16 Sep 2026: A brother recovering from a workplace injury is struggling with debt and overdue bills after a year without work. Application from Sydney Region, NSW

❤️ 18 Sep 2026: $4,400 of Zakat distributed to a family in financial hardship in Western Suburbs, NSW

❤️ 11 Sep 2026: $500 of Zakat distributed to a single mother in financial hardship in Melbourne Region, VIC

💬 15 Sep 2026: A family of six on bridging visas with no income support is behind on rent and needs food. Application from Melbourne Region, VIC

💬 17 Sep 2026: A mother seeking help with a youth camp fee for her teenage son to strengthen his faith. Application from Melbourne Region, VIC

❤️ 11 Sep 2026: $500 of Zakat distributed to a brother facing homelessness and health challenges in Australia

❤️ 18 Sep 2026: $1,034 of Zakat distributed to a single mother fleeing domestic violence in Melbourne Region, VIC

💬 16 Sep 2026: A single mother studying full-time on Centrelink needs food and help with her water bill. Application from South East Queensland, QLD

💬 14 Sep 2026: A pregnant mother fleeing domestic violence is homeless and needs urgent help with food and shelter. Application from Sydney Region, NSW

❤️ 11 Sep 2026: $1,600 of Zakat distributed to a family facing health challenges and unemployment in Sydney Region, NSW

💬 18 Sep 2026: A sister recently lost her job and needs help with rent and groceries while seeking work. Application from Melbourne Region, VIC

❤️ 18 Sep 2026: $3,000 of Zakat distributed to a widowed mother with young children in Sydney Region, NSW

❤️ 11 Sep 2026: $700 of Zakat distributed to a sister facing health challenges and unemployment in Illawarra Region, NSW

💬 14 Sep 2026: A mother fleeing domestic violence needs rental bond, car repairs, and food for her children. Application from Melbourne Region, VIC

❤️ 11 Sep 2026: $2,400 of Zakat distributed to a single mother fleeing domestic violence in Northern Suburbs, VIC

💬 16 Sep 2026: A mother struggling with bills while her husband is unwell needs food and household support. Application from Perth Region, WA

❤️ 11 Sep 2026: $2,000 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

❤️ 11 Sep 2026: $800 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

💬 20 Aug 2026: A student on a bridging visa without work rights needs rent and food while awaiting employment. Application from South East Queensland, QLD

💬 4 Sep 2026: A widow from Gaza with five children needs driving lessons to reduce isolation and improve employment prospects. Application from Sydney Region, NSW

💬 17 Sep 2026: A single mother unable to find work needs help with rates, bills, and car repairs. Application from Perth Region, WA

💬 16 Sep 2026: A mother of two with casual work cannot afford rent and bills while her unwell husband is overseas. Application from Sydney Region, NSW

💬 16 Sep 2026: A single mother who is unemployed is struggling to cover her son's year 12 school fees. Application from Melbourne Region, VIC

💬 15 Sep 2026: A brother on Centrelink with serious health conditions is struggling to pay rent. Application from Northern Suburbs, VIC

❤️ 11 Sep 2026: $1,300 of Zakat distributed to a brother facing health challenges and unemployment in Northern Suburbs, VIC

💬 16 Sep 2026: A single sister unable to work due to injury needs help securing rental accommodation in Perth. Application from Perth Region, WA

💬 15 Sep 2026: A family who secured rental accommodation cannot afford the bond and urgently needs housing assistance. Application from Perth Region, WA

❤️ 11 Sep 2026: $2,021 of Zakat distributed to a family affected by chronic illness in Melbourne Region, VIC

💬 14 Sep 2026: A female international student in Ballarat needs food and rent after her scholarship ended. Application from Melbourne Region, VIC

💬 16 Sep 2026: A student on scholarship awaiting delayed funds cannot pay rent after managing alone for two months. Application from Melbourne Region, VIC

💬 17 Sep 2026: An international student facing visa expiry cannot afford extension fees or tuition. Application from Adelaide Region, SA

💬 18 Sep 2026: A single mother of four working casually as a teacher struggles with rent and bills during school holidays. Application from Melbourne Region, VIC

Torn

April 7, 2021

Yusuf was torn. His wife on one side and his elderly parents on the other.

Yusuf's parents had arrived in Australia 2 months ago and applied for asylum. Initially his wife was supportive and welcomed them into their house and was willing to look after them until they received their permanent visa. Gradually however, his wife started getting less tolerant and first asked that his parents not use their second bedroom and instead sleep on mattresses in the lounge. She then started to insist that they don't eat with them at the same table, and her most recent outburst was to ask them to manage their own food and pay rent.

Yusuf's wife knew his parents were elderly, spoke no English and had no source of income. Yet, she was now threatening them with homelessness. Recently when Yusuf's father broke down in front of him, and told him they will leave as they didn't want to cause issues between him and his wife.

Yusuf just didn't know what to do.

He started calling up homelessness agencies to get advice on how he could ensure his parents had a place to stay and one of these agencies referred him to NZF. When our case officer received the case, she spoke to Yusuf and his wife to see if she could reach an amicable solution. We were able to come to an agreement where if NZF provided some ongoing financial support to cover rent & material aid for Yusuf's parents, his wife was supportive of them moving to a bigger house and his parents could stay in a separate bedroom and contribute rent to cover costs & food. While there are multiple issues here to address, our priority is to assist the person who is in need and Zakat eligible, who are the parents first.

We pray that this might be a solution that works for Yusuf, his parents and his wife, until his parents receive their permanent visa and are eligible for benefits. While it is extremely unfortunate that Yusuf was in a situation to choose between possibly losing his wife or homelessness for his parents, unfortunately our community does not want to acknowledge that we have a growing elderly population that have no where to turn to for support. There is much work to be done in this space so we are able to provide more holistic support to such cases.

Through paying your Zakat locally, we were able to save Yusuf's elderly parents from homelessness. Continue paying your Zakat locally so we can provide those in need with the love & care they deserve.

This story is based on a real person. Names and identifying details have been changed to protect privacy, and some images are AI-generated or stock.

Essential Support (Cost of Living)

Providing access to basic needs for Muslims in need.

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